iCALL's Objectives: 

• To provide information, emotional support and counselling interventions and connect individuals to knowledge and service resources with a special focus on marginalized communities
• To build capacities of helping professionals & stakeholders involved in mental health service provision
• To provide expertise, consultancy and services for development of helplines for other stakeholders and for other mental health services
• To carry out relevant research activities to: document iCALL’s interventions, practices and experience demonstrating its effectiveness, impact and facilitating its replication as a model, along with undertaking new research initiatives in the area of psycho-social distress and counseling
• To enhance awareness and increase sensitization about mental health by means of creating content and undertaking outreach activities
• To actively initiate partnerships and collaborations to promote wellbeing of communities and to develop effective psychosocial responses