From policy design to meaningful impact, the journey of public policy depends on effective implementation.

We're proud to highlight TISS's Massive Open Online Course (MOOC) on Coursera, Making Public Policies Work: The Last Mile Delivery, by Prof. Madhushree Sekher. Since its launch in June 2025, the course has welcomed more than 1,300 learners, with over 210 successful completions.

The MOOC examines why well-designed public policies do not always translate into outcomes on the ground and explores practical strategies for strengthening last-mile delivery through research, field-based learning and real-world examples.

Whether you are a student, policymaker, civil servant, development practitioner or anyone interested in governance and social change, this course offers valuable insights into building more effective, inclusive and responsive public policy implementation.

Drawing on years of research and field experience at TISS, Prof. Madhushree Sekher brings practical, evidence-based perspectives that help learners understand how policies can achieve meaningful impact on the ground.

Explore the course: Shorturl.at/dHfWY